The items being shipped at this weight class are often sold at a price that does not make it feasible to ship through alternative methods like UPS Ground, or FedEx Ground, which are proving historically to be much more timely and reliable.Ĭonsumers are also often not willing to pay the additional expense for these more timely methods.įor example, if you sell a $10 wall decal online for example, with a shipping weight of 4 ounces, and ship it via USPS First Class Mail, it will cost approximately between $3.06 and $3.49 depending on the part of the country you’re shipping to. The biggest percentage of the USPS rate increases are targeted toward First Class smaller packages, specifically in the 4 oz range. In many cases, it’s just an economics issue for both the vendor as well as the customer. So why aren’t more vendors shipping through UPS or FedEx you might ask? To make matters worse, when a replacement shipment is sent, it’s not at all uncommon for it to experience similar delays just like the first shipment.
In an effort to provide customers with a good shopping experience, it’s the vendors who most often take the incoming flack for these delays and end up providing the customer with a refund or a replacement shipment. The fact that USPS raised prices in anticipation of these staffing shortages only causes one to wonder what efforts were actually taken to either circumvent or possibly improve these conditions.Ĭustomers are frustrated in many cases and often, downright angry to learn the item(s) they’ve ordered as a Christmas gift in late Nov or early Dec wouldn’t be arriving till January or as late as February, or even worse yet, it may never arrive at all. In addition to the normal USPS annual rate hikes, on October 18 th, 2020, USPS announced it would also be implementing a temporary holiday rate increase due to growing expenses and heightened demand for online shopping package volume due to the coronavirus pandemic and expected holiday demand.Īs anticipated, the online holiday shopping demand did increase, however, the timeliness of deliveries did not improve in our experience. USPS currently has the following disclaimer posted on its website:ĪLERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. So what’s been causing so many delivery delays with USPS?Īside from the usual winter storm or two which can understandably create havoc, USPS claims it’s experiencing staffing issues related to Covid. Over this past year, many shipments have been arriving much later than expected. Many online shoppers have expressed frustration over why their package or packages have yet to arrive. It is currently in transit to the next facility. Your package will arrive later than expected, but is still on its way. When you check the tracking information on your order, you are more likely than ever to see something like this:
Are you still waiting on your package from USPS to arrive and wondering what’s going on? You are not alone.
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